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General Terms and Conditions

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1.- Legal Framework

In compliance with current regulations, the company YASMIN ELIANA MARIN RODRIGUEZ that operates through the internet from this website JOYASYASMIN.COM the general conditions of contracting the products and/or services offered through it and from which the rights and obligations of the parties are generated are detailed below.

2.- Identification

The purpose of these General Terms and Conditions (hereinafter “Conditions”) is to regulate the relationship between YASMIN ELIANA MARIN RODRIGUEZ (hereinafter the “Provider“) and the customers (hereinafter the “User“), relating to all transactions carried out through the website of the online store.

2º.1.- Offering Company

And on the other hand:

2º.2.- The User

A user or customer shall be understood as the Internet user who acquires this status, by registering on the website, using a form and who is assigned user codes and passwords, for which he or she is fully responsible for use and custody, being responsible for the veracity of the personal data provided to the provider. as we will see in the User Registration section.

3.- Acceptance

By accepting these Conditions, the User declares:

  1. That he is a person with the capacity to contract according to current regulations.
  2. That you have read and agree to these Terms.

4.- Availability

The User will always have access, prior to the start of the product procurement procedure, to the conditions, which may be stored and/or reproduced on a durable medium.

5.- Validity or Duration

The period of validity or duration of these Conditions and Specific Conditions of Contract will be the time that they remain published on the aforementioned website and will be applicable from the moment the User makes use of the website, and/or proceeds to contract any products.

6.- Modifications

The provider reserves the right to unilaterally modify these Conditions, without this affecting the goods or promotions that were acquired prior to the modification by the User. The User undertakes to carefully read the terms and conditions of contract, each time they proceed to contract a product, given that they may have been subject to modification since the last time they accessed it.

7.- Nullity

If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part of it that is null or ineffective, the Conditions remaining in force.

8.- Object of the contract

The purpose of this contract is to regulate the contractual relationship of sale born between the provider and the user at the time the latter accepts the purchase during the online contracting process through the mechanisms set out below. The contractual relationship of sale entails the delivery, in exchange for a certain price and publicly displayed through the website, of one or more specific products. Each of these products may be subject to specific regulation through the particular conditions of contract for each of them, of which more details will be given in the section on warranty, returns, withdrawal, or in the product’s own technical sheet, due to the different formats in which the products are marketed. to their packaging or their very nature.

9.- User Registration

The User may register on the website, in the upper right button “My Account” and “Create an account”. To do this, you will enter the personal data required as mandatory will be: name and surname, email and password. Registering as a User of the store will provide you with access to the website, to the purchase of products and to receive newsletters with information about the company and its products. The user will select a username and password, undertaking to make diligent use of them, and not to make them available to third parties, as well as to notify the provider of the loss or theft of the same or of possible access by an unauthorized third party, in such a way that the provider proceeds to block them immediately. The user is fully responsible for its use and custody, being responsible for the veracity of the personal data provided to the provider. The user may not choose as a username words that have the purpose of confusing others by identifying him or her as an integral member of the provider, as well as profane, insulting expressions and, in general, contrary to the law or the requirements of morality and good customs.

10.- Geographical scope

This website HTTPS://JOYASYASMIN.COM/ operated and sold in Spain and also in the rest of Europe. Hereinafter, this geographical area will be understood as “the Territory”. Therefore, only the products are shipped and distributed in the Territory. The use of this website as well as any purchase made on it is considered to have been made in Spain, and therefore subject to the Spanish laws and regulations in force. The Provider does not accept or deliver orders outside of the aforementioned Territory. All of the above is indicated without prejudice to the fact that we may soon offer these services in the excluded areas, in which case it will be announced in advance on this website. 11.- Product Information The Provider pays great attention to the information relating to the characteristics of the products through technical descriptions and photographs that illustrate them. All this is done within the limits of the technique and respecting market standards.

12.- Taxes, currency and shipping costs

In accordance with current regulations, all purchases made through this website will be subject to Value Added Tax (VAT). The prices of the products include Value Added Tax (VAT) and in any case will be expressed in the Euro currency (€). Such prices, unless expressly stated otherwise, do not include shipping costs or any other additional services and annexes to the product purchased.

13.- Language in which the contract is developed

The contracting procedure and the pre-contractual information is in Spanish and this language will be used to carry out the contract.

14-Steps of the Hiring/Purchasing Process

14º.1.- Registration

In order to start the process of contracting products on HTTPS://JOYASYASMIN.COM/, it is first necessary to register as a user, by clicking on the button that appears on the main page of the website called “My account” and “Create an account” and filling in the mandatory data that is requested on the page that will appear below. After registration, the assignment of the username and password occurs automatically, according to those previously chosen by the interested party. The registration system is not provided with a system for verifying users in the registration process. So before the user is activated in the system, a welcome message is sent to the email. Once successfully registered, the user will be able to enter with their username and password to the control panel of their profile to be able to manage all those functions that the provider of the page has made available to them, such as the account data section, my orders, the possibility of exercising the rights established in the current regulations on data protection, among others. Once you have registered, you will be able to proceed with the purchase of your product(s).

14º.2.- Purchase process

The buying process is easy and straightforward.

*NOTE: THE PAYMENT OBLIGATION WHEN PLACING THE ORDER.

Provisions to be taken into account in the purchase process.

15.- Product availability

The purchase of the products is on request, according to available stock. In the event of a delay in shipping, the customer will be notified in advance.

16.- Types of products

The website has a wide diversity of silver jewelry and costume jewelry, distributed in categories for easy searching.

17.- Maximum order amount

There is no maximum order.

18th.- How to extend or cancel my order

To extend an order you can do so as long as you have not completed the purchase, and you can do so by clicking on the “Update cart” button. To cancel an order after making a purchase, it can be cancelled with the right to a full refund as long as the following conditions are met:

For orders that have already left the seller’s premises, the courier company will be notified and in this case, the refund amount to the customer would be full except for shipping costs. To request the cancellation of your order, you must send an email to the address YAELMA10@GMAIL.COM or call 663 10 72 34.

Section 19.- Shipping costs and methods and delivery time

20.- The delivery period

Delivery times for orders placed in Spain range between 2 or 3 working days, for the rest of the countries consult the seller. In the event that you do not receive a package within the indicated timeframe, an investigation will be carried out together with the carrier that may last several days (the approximate period is fourteen (14) business days). During this period, no reshipment or refund of the order can be made. We advise you to check that everything is in accordance with your order and that the packaging of the package is in perfect condition, then sign with reservations and indicate by hand on the delivery note of the carrier if you found any anomaly when receiving it. When opening your package, if you find that the delivered items are not in accordance with your order or are damaged, please contact our Customer Service, see its heading.

21.- Invoice

Where can I check my bill? The invoice will always be delivered printed along with the order, in turn, if requested by the customer, it will be sent by email in pdf format.

Section 22.- Value Added Tax

In accordance with current regulations, all purchases made through this website will be subject to Value Added Tax (VAT).

Section 23.- Payment Methods or Methods

In general, the User may choose the payment method:

  1. A) By credit/debit card, for which it will provide, among others:

Once you have validated all the information about your purchase (items, shipping methods, delivery and billing address) a choice will appear to choose which payment method you want to use and enter your data. In the event that the payment platform informs of the card refusal, the order will be automatically cancelled, informing the customer online and at the time of the cancellation as mentioned above. Payments cannot be made with cards issued outside Spanish territory.

  1. B) By PayPal

You can make the payment for your purchase through PayPal. When choosing PayPal as your payment method, the billing address indicated above will be ignored, and the address registered in your PayPal account will be taken into account for billing purposes. CASH ON DELIVERY IS NOT ALLOWED. Your card details will not be saved in our database, as when they are filled in they will be on the secure website of the chosen bank.

Section 24.- General Provisions on the Payment Process

The confirmation email will contain the details of the order and the invoice will be sent via email if the user requests it. The Provider reserves the right to cancel payments or orders in the event of indications of fraudulent operations, informing the competent authorities of the conduct that is susceptible to investigation for the prevention of fraud.

Section 25.- Returns of defective, damaged or incorrect products or exercising the right of withdrawal

Once you have received your order, you can withdraw from your purchase, as long as the product has its original packaging, as well as all its original accessories or promotional gifts, if any, within 14 calendar days after receipt of your order. We remind you that when you make use of your right of withdrawal, the money paid for the product(s) purchased will be refunded and will include the amount of the purchase and, if any, the delivery costs in the least expensive mode of ordinary delivery. In the event of a defective product, the Provider will proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, procedures that will be free of charge for the consumer and user. In cases where you consider that at the time of delivery the product does not comply with the provisions of the Contract, is a product damaged during shipment, or is incorrect, you must contact us immediately, providing the details of the product as well as the damage it suffers, by calling the number 663 10 72 34 or sending an email to the address YAELMA10@GMAIL.COM in our hours of customer service mentioned above or the heading Customer service. The return of a product purchased on the website can be made in the following way:

  1. By means of a request for collection from your home, which you can do by sending an email requesting the return with your contact details and order number, or by contacting our customer service through the data provided in Section 26.

Section 26.- Exceptions to the right of withdrawal The right of withdrawal does not apply to the delivery of:

27.- Customer Service: Help, Suggestions and Complaints

At any time, you can contact our Customer Service to ask for help, make suggestions or complaints by writing to YAELMA10@GMAIL.COM, or by calling 663 10 72 34 from 9:00 a.m. to 6:00 p.m. from Monday to Friday and Saturdays from 9:00 a.m. to 1:00 p.m.

Section 28.- Product Warranty

All items offered on our website have the official manufacturer’s warranty under the legally established terms, for a period of 2 years from the date of delivery. This warranty period of 2 years, from the delivery of the product, although it does not include deficiencies caused by negligence, blows, incorrect use or improper handling, or materials that are worn by use. The provider reserves the right to request a verification of the origin of the problem from an official technical service. In the event of a defect caused by a cause beyond its origin, the repair will be billable. In those cases that justify the application of the warranty, the option will be for the repair, replacement of the item, discount or return, under the terms established by law. In order for you to make the warranty effective, contact customer service, by phone or email, where they will inform you of the process to follow.

Section 29.- Rights of the Provider

Section 30.- Limitation of liability

All the information provided by the User to the Provider and through the corresponding forms must be truthful. It is the User’s responsibility to keep the data provided to the Provider duly updated. In any case, the Provider is exempt from any liability for damages caused as a result of having provided false, insufficient, inaccurate or incorrect information. Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, adequacy and updating of the information provided by the User through the corresponding forms. The Provider will not be responsible in those cases in which it is the responsibility of the parents, guardians or legal representatives of Users who are minors or incapacitated to authorise the access, provision of personal information or use of the website or the contracting of any products or services provided through the applications or web platform. It will be the responsibility of the aforementioned parents, guardians or legal representatives to supervise the access and use of the minor or incapacitated person to the contracting of the products and services provided through JOYASYASMIN.COM The Users’ access to the Content does not imply any obligation on the part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on the User’s computer equipment. In any case, it will be the User’s responsibility to have the necessary tools to detect such viruses or computer elements of a harmful nature. Consequently, the provider will not be responsible for any possible damage caused to the computer equipment of Users or third parties during access to the Contents. The Provider will not be liable for any interruptions that occur in the electricity or telecommunications services that prevent users from using the services offered.

Section 31.- Applicable Law and Jurisdiction

These conditions will be governed or interpreted in accordance with Spanish law in what is not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of the products or services subject to these conditions to the Courts and Tribunals of the user’s domicile. In the event that the user is domiciled outside of Spain, the provider and the user expressly waive any other forum, submitting to the Courts and Tribunals of the domicile of the THE OWNER OF THE WEBSITE.

32.- Online dispute resolution platform for consumers and merchants

The European Commission has launched a platform to help consumers and traders resolve disputes relating to purchases made online. Direction to the platform:

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES[/vc_column_text][/vc_column][/vc_row]